Privacy Policy

1. Introduction

DINEDIVINE VENTURES PRIVATE LIMITED ("Company", "we", "us", or "our") operates the DineDivine platform (the "Platform"), a free-to-play social casino. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using our Platform, you consent to the data practices described in this Privacy Policy. We are committed to protecting your privacy and handling your data in compliance with all applicable Indian laws, including the Information Technology Act, 2000.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect:

• Full name
• Email address
• Mobile phone number
• Date of birth (for age verification, 18+)
• State of residence (for compliance purposes)
• Username and password

2.2 Usage and Game Data

We automatically collect certain information when you use our Platform and play our social casino games:

• Device information (type, operating system, browser)
• IP address and approximate location data
• Pages visited and features used
• Time spent on the Platform and in specific games
• Game history, including virtual points won/lost, spins, and game outcomes
• Leaderboard participation and social interactions

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect Platform functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account and verify age (18+)
• To provide and maintain our Social Casino games and services
• To personalize your gaming experience and track your progress
• To display leaderboards and facilitate social competition
• To communicate with you about your account and updates
• To respond to your inquiries and support requests
• To improve our Platform and user experience
• To analyze usage patterns and trends for game optimization
• To detect and prevent fraud, cheating, or abuse
• To enforce our Terms and Conditions and Fair Play Policy
• To comply with legal obligations, including age and location restrictions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Platform, such as hosting providers, analytics services, and customer support tools. These providers are bound by strict confidentiality agreements.

4.2 Legal Requirements and Compliance

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. This includes compliance with the Promotion and Regulation of Online Gaming Act (PROGA) 2025.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest (SSL/TLS)
• Secure server infrastructure and regular security audits
• Access controls and multi-factor authentication measures
• Employee training on data protection and privacy best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to:

• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain accurate business records and historical game data

7. Your Rights

You have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our Platform is strictly not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will delete it immediately. If you believe we have inadvertently collected information from a minor, please contact us.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: