Privacy Policy

1. Introduction

DINEDIVINE VENTURES PRIVATE LIMITED ("Company", "we", "us", or "our") operates the DineDivine platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using our Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Platform.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect:

Full name
Email address
Mobile phone number
Date of birth
State of residence
Username and password

2.2 Usage Information

We automatically collect certain information when you use our Platform:

Device information (type, operating system, browser)
IP address and location data
Pages visited and features used
Time spent on the Platform
Referring URLs
Contest participation and team selections

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect Platform functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

To create and manage your account
To provide and maintain our Platform services
To verify your identity and eligibility
To communicate with you about your account and updates
To respond to your inquiries and support requests
To improve our Platform and user experience
To analyze usage patterns and trends
To detect and prevent fraud or abuse
To enforce our Terms and Conditions
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Platform, such as hosting providers, analytics services, and customer support tools. These providers are bound by confidentiality agreements.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure server infrastructure
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records

7. Your Rights

You have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete information.

Right to Deletion

You can request deletion of your personal information, subject to legal requirements.

Right to Withdraw Consent

You can withdraw your consent for data processing at any time.

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a minor, we will delete it immediately. If you believe we have inadvertently collected information from a minor, please contact us.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer

DINEDIVINE VENTURES PRIVATE LIMITED

C/O PARDEEP SAGGAR, 20-P DSC, SEC-23A, Shivaji Nagar (Gurgaon), Shivaji Nagar, Gurgaon- 122001, Haryana, India

Time: Monday to Friday, 10:00 AM to 6:00 PM IST

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DINEDIVINE VENTURES PRIVATE LIMITED